Shipping

Free Worldwide Shipping on All Orders Over $100

Please be advised that due to the increase on the actual shipping costs, Free Shipping Discount to some parts of Middle East Asia, Eastern Europe, South America, Africa, and other remote islands is not supported.

Free shipping for orders above USD100 to affected countries will not be applied. Thank you for your kind understanding.

We are working closely with our external partners and carriers to ensure your Beauty Intent can reach you as quickly as possible. See below for the most up-to-date information (excluding holiday season and potential courier delays)*:

Estimated Shipping Time

Australia: 7-14 business days

United States: 3-6 business days

Canada: 3-10 business days

United Kingdom: 7-14 business days

Europe: 7-14 business days


 (Please note, delays may occur due to COVID19 — this is out of our control).

You may track your order via the link in your shipping confirmation email.

If your order has not arrived within (20 business days) from the day you received your tracking number or if your package arrived damaged or missing an item, please reach out and let us know. Send us an email at support@beautyintent.com and we will do everything we can to help you asap!

Here’s how it works: you order, we process, then we ship.

Ordering takes a few seconds. Processing takes 1 to 3 business days (and orders placed after 9am ET are processed the next business day).

Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships and it’s on the way!

Returns & Exchanges

Yes! We’re 100% confident you’ll love our products. However, in the rare case that it’s not for you, contact our friendly customer service team via email at support@beautyintent.com within 30 days of purchase to organise your refund.

We are working hard behind the scenes to get the Beauty Intent LED mask in and out of our fulfilment centres.

We strongly encourage that you send through a photo of your receipt from the post office as proof your return has been lodged. As soon as we have this information, we can action either your exchange or refund immediately!

If you forget to grab this receipt, we will just need to wait until that one gets back to our warehouse before we can go ahead.

Products

You may enter any discount code at checkout. Only 1 discount code can be applied per order. The highest value discount code will be applied.

We have in total FOUR light modes

-Anti Aging RED (625-700nm): Renowned for speeding up collagen synthesis and enhancing cell repair. It helps smoothen facial wrinkles & fine lines.

-Anti Acne BLUE (440–500nm): Scientifically proven to kill the acnes bacteria on the surface that’s most commonly responsible for the breakout.

-Redness Reducer YELLOW (565-590nm) : Helps reduction of the appearance of dark spots and calms swelling and inflammation.

-Cell Rejuvenation PURPLE (400-420nm): Increases cell regeneration and renewal, especially in healing and repairing acne scars.